Core – Go
Entry-level cloud option for small pilots and rapid deployments. Shared cloud, short contract, credit-card friendly.
Core tiers
Four tiers for ConneX Core.
From early pilots to national-scale, self-hosted deployments: the tiers below differ in hosting model, scale, security posture, and support depth. Talk to us for pricing tailored to your program.
Core – Advanced
For mid-scale implementations that need stronger security and richer analytics. Shared cloud, longer commitment, more headroom.
Core – Enterprise
Dedicated environment with full compliance, security, and scale. HIPAA / ISO 27001 / GDPR posture, dedicated support, multi-year commitment.
Core – On-Prem
Installed on the client's own infrastructure with full control over residency, backup, and disaster-recovery policy.
Tier-level commercial terms — pricing, contract length, payment options — are shared as part of the engagement scoping. Talk to us →
What's in each tier
Where the tiers differ — at a glance.
The matrix below summarizes the operational characteristics that differ between tiers. It's a starting point, not the contract — talk to us for the full specification.
| Capability | Go | Advanced | Enterprise | On-Prem |
|---|---|---|---|---|
| Commercial terms | ||||
| Contract term | 1 month | 12 months | 12 months | Custom |
| Maximum POC devices | 10 | 50 | 1,000 | Custom |
| Payment by credit card | Available | 30 days | 30 days | N/A |
| Payment by invoice | — | 30 days | 30 days | Custom |
| Hosting & infrastructure | ||||
| Hosting type | Shared cloud | Shared cloud | Dedicated cloud | Customer infrastructure |
| Data retention | 1 year | 2 years | 5 years | Per client policy |
| Security & compliance | ||||
| Encryption | In-transit | AES-256 | AES-256 + audit | Client-defined |
| Access control | MFA | MFA | MFA + RBAC + network policies | Custom |
| SSO | — | Optional | Included | Optional |
| Compliance posture | Standard | Standard | HIPAA / ISO 27001 / GDPR | Custom |
| External audits | — | — | Annual | Annual |
| User & access management | ||||
| Multi-tenant RBAC | — | Partial | Full RBAC | Full |
| Hierarchical access | — | Limited | Full | Full |
| Device management | ||||
| Predictive maintenance | — | — | Included | Optional |
| Instrument bi-directional control | — | Read-only | Full bi-directional | Full |
| Custom POC device support | — | — | Available | On-prem only |
| Analytics & AI | ||||
| Analytics dashboards | Standard | Enhanced | Customizable | Customizable |
| AI insights | — | — | Roadmap | Roadmap |
| Support | ||||
| Helpdesk | — | — | Dedicated team | Dedicated team |
| Training | Online help | Online help | Structured onboarding program | Dedicated team |
| Backup & recovery | ||||
| Disaster recovery | Shared | Shared | Dedicated DR | Client policy |
This matrix is a working summary, not a contract. Some capabilities are tier-default; others are optional add-ons. Final terms are part of the commercial engagement.
Picking a tier
Start with the program. The tier follows.
The right tier for ConneX Core depends on the shape of the program — how many devices, what country, who's accountable for the data, and what destinations matter. Most engagements start with a scoping conversation:
- How many sites, how many devices, what kind of growth curve.
- What sovereignty and compliance constraints apply (residency, audit, HIPAA, GDPR).
- Which downstream destinations are in scope today, and which are likely next year.
- How support is owned: by your team, by BAO Systems, or jointly.
From there we recommend a tier and a deployment plan, and adjust as the program scales.